When you try to void documents in Receivables Management that are originated in Sales Order Processing, you will receive the following message: On the Transactions menu, point to Sales, and then click Posted Transactions.Įnter the customer ID in the Customer ID field, select document type in the Document Type field, and then enter the document number in the Number field. To void posted transactions that were created in Receivables Management, follow these steps: You can void both posted transactions that were created in Receivables Management and posted transactions that were created in Sales Order Processing. You can void the following posted Receivables Management documents: How to void Receivables Management documents In Microsoft Dynamics GP 9.0 or Microsoft Business Solution – Great Plains 8.0, click Void. In Microsoft Dynamics GP 10.0, click Actions, and then click Void. Select the document that you want to void. On the Transactions menu, point to Sales, and then click Sales Transaction Entry. To void these saved SOP documents, follow these steps: You can void the following unposted or saved SOP documents: When you post a sales invoice, the document is posted to the Sales Order Processing history tables. How to void Sales Order Processing (SOP) documents In Microsoft Dynamics GP 9.0 or Microsoft Business Solution – Great Plains 8.0, click Delete. In Microsoft Dynamics GP 10.0, click Actions, and then click Delete. Select the document that you want to delete. On the Transactions menu, point to Sales, and then click Transaction Entry. To delete all saved RM documents, follow these steps: How to delete Receivables Management (RM) documents There are two sections, one for saved sales documents and one for posted sales documents. It also describes which documents are voidable. This article describes how to void or delete saved and posted Receivables Management (RM) transactions and Sales Order Processing (SOP) transactions. This article describes how to void or delete sales documents in Receivables Management and Sales Order Processing in Microsoft Dynamics GP.Īpplies to: Microsoft Dynamics GP Original KB number: 950706 Introduction
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